Frequently Asked Questions
Common questions about V Welfare, privacy, and validated mental health screening.
What is V Welfare?
V Welfare is a bilingual (Arabic and English) mental health platform offering free, validated psychometric screening tools, mood tracking, journaling, and optional clinician connection. It helps individuals understand their mental health and share results securely with professionals when they choose.
Are V Welfare assessments a medical diagnosis?
No. Screening tools on V Welfare identify symptom levels and suggest follow-up — they do not replace evaluation by a qualified clinician. Only a licensed professional can provide a diagnosis and treatment plan.
Is the platform available in Arabic and English?
Yes. The entire user experience — assessments, results explanations, mood tracking, and support pages — is available in both Arabic (RTL) and English. You can switch language from the header toggle.
Who can see my assessment results?
Your results are private to your account by default. Clinicians only see data you explicitly authorize through secure connection and permission settings. See our Privacy Policy for GDPR-aligned rights including export and deletion.
Are assessments free?
Yes. Validated screening assessments are free after you create an account. Some future subscription packages for advanced features may be offered separately.
What if I am in crisis or thinking about self-harm?
V Welfare is not an emergency service. If you are in immediate danger, contact local emergency services. For mental health crisis lines: Saudi Arabia 920033360, UAE 800HOPE (4673), international +1-800-273-8255.
How do clinicians use V Welfare?
Licensed clinicians can invite patients, assign assessments, review results with permission, send secure messages, and receive high-risk alerts. Visit the Clinicians page or contact info@vwelfare.com.
Which assessment should I take?
Browse our Learn library for instrument overviews (PHQ-9 for depression, GAD-7 for anxiety, WHO-5 for wellbeing, etc.) or use the guided recommender on the Assessments page after signing in.
Explore validated screening tools in our Learn library.